GUIDELINES

Orders will be packed and dispatched within 1-2 working days

We ship Domestic (Malaysia) via J&T Express and International with DHL / UPS express shipping for the fastest most reliable service available.

• Malaysia, Singapore & Thailand   (1-8 Business Days)
• International Economy Shipping  (10-20 Business Days)
• International Express Shipping    (4-10 Business Days )

11px are not responsible for any shipping delays, lost or stolen parcel during courier transit.

CUSTOM / DUTY FEES

Prices do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Please check with your local customs office for further information. Being a new & small brand we are unable to cover any extra customs fees. As we continue to grow we are hoping to work with a distribution centre in International so we can all avoid extra costs. Thanks for your understanding and support.

NO RETURNS

We are so sorry, all purchased are final and non-refundable. Please check the size guide before purchasing

TRACKING

For tracking enquiries please ensure to check your emails for updates on your shipment as well as contact the courier if you have any questions.

Any other enquiries please don’t hesitate to contact us at @email